Privacy Policy

1Who We Are

IPTV UK Official (“we”, “us”) operates iptvukofficial.com and is the data controller for the personal data described in this policy.

Address: 85 Burges Rd., London E6 2BJ, United Kingdom
Email: officialukiptv@gmail.com

2Information We Collect

• Contact details: your name, email address and WhatsApp or phone number when you contact us, request a free trial or place an order.
• Order details: the plan you choose, order reference and payment status. We do not store full card numbers on our website.
• Device information: the type of device you plan to use, so we can help with setup.
• Technical data: IP address, browser type, pages visited and approximate location, collected through cookies and analytics.
• Messages: anything you send us by email, WhatsApp, Telegram or our contact form.

3How We Use Your Information

• To set up your free trial or subscription and provide customer support.
• To process payments, refunds and renewals.
• To answer your questions and send important service messages.
• To improve our website, services and security.
• To prevent fraud, abuse and misuse of our service.
• To meet our legal obligations.

4Our Legal Basis

Under UK GDPR we process your data because it is needed to perform our contract with you, because we have a legitimate interest in running and improving our business, because we have a legal obligation, or because you have given consent (for example for non-essential cookies).

5Cookies and Analytics

We use cookies and similar technologies to make the website work, remember your preferences and understand how visitors use it (for example with Google Analytics). You can control or delete cookies in your browser settings. Blocking some cookies may affect how the site works.

6Who We Share Data With

We do not sell your personal data. We share it only with trusted providers who help us run our business, such as website hosting, analytics, payment providers and messaging platforms (WhatsApp, Telegram, email). They may only use your data to provide their services to us.

We may also disclose data if the law requires it or to protect our rights.

7International Transfers

Some of our providers are based outside the UK. When we transfer data abroad, we make sure appropriate safeguards are in place, as required by UK data protection law.

8How Long We Keep Your Data

We keep personal data only for as long as needed for the reasons above. Order and payment records are usually kept for up to 6 years for accounting and legal reasons. Support messages are normally deleted after they are no longer needed.

9How We Protect Your Data

We use secure hosting, HTTPS encryption, access controls and regular security checks to protect your information. No online system is completely risk-free, but we take reasonable steps to keep your data safe.

10Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data in certain cases.
• Restrict or object to some types of processing.
• Receive your data in a portable format.
• Withdraw your consent at any time.

To use any of these rights, contact us using the details above. We will reply within one month.

11Children’s Privacy

Our service is not intended for anyone under 18, and we do not knowingly collect data from children. If you think a child has given us personal data, please contact us and we will delete it.

12Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices, so please read their policies before sharing any data.

13Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed. Please read it together with our Terms of Service and Refund Policy.